What happened next?

The company began to grow. Soon after the acquisition, Rockwood invested in high-tech machinery, carried out extensive market research, brought in European engineers, and perhaps most importantly, implemented Laboratory Quality Control (QC). With QC, came the “lean manufacturing” philosophy. This enabled the healthy growth of the manufacturing plant and the expansion of its scope. New processes were implemented to reduce production times and costs, improve “right-first-time” results, and optimize customer service levels and quality control.